Videotron sucks

I was told Bell sucks so much that I have to go with Videotron. After I ordered a package online, they said they would call within 24 hours.

A call came from Synergy, one of their subcontractors known to call with dead air and hang up. I called back, gave some info to a person who could not speak clearly. They put me on hold 4 minutes, and disconnected me. The next person also disconnected me, after a total of 20 minutes spent on the phone.

Whiskey Tango Foxtrot. Before agreeing to pay $136 deposits, I’d like to know when a company will deign connecting their service. Is that really too much to ask?

Recommendations of ISPs that don’t suck - or just suck less - would be heartily appreciated.

1 comment so far ↓

#1 William Lachance on 12.27.07 at 10:05 pm

My old boss (dcoombs) used magma (http://magma.ca) and was quite happy with it. I also got a mailing from a group called cooptel (a cooperative communications company!) just before I left Montreal.

Leave a Comment